Workspace Preview
Nawabill opens into an authenticated operations dashboard by default, with billing, network, support, and field workflows grouped in a persistent shell.
Operations Command Center
Admin dashboard
Track collections, service uptime, support pressure, and field execution from a single finance and network operations view.
Active Customers
12,842
+184 net adds this month
98.1% accounts in billable state
Active Services
13,506
+96 new activations this week
Fiber, PPPoE, and hotspot services
Unpaid Invoices
1,284
PKR 4.92M pending collection
234 invoices due within 72 hours
Overdue Accounts
327
82 isolation candidates tonight
Highest risk concentrated in JT-03 and BT-09
Monthly Revenue
PKR 18.4M
82% collected against current billing cycle
Payment Collection
PKR 15.1M
1,492 receipts posted across bank, wallet, and cash
New Work Orders
46
18 installs, 21 repairs, 7 relocations waiting dispatch
Open Helpdesk Tickets
29
6 tickets are at SLA risk for the afternoon shift
Overdue Customers
Accounts that need billing or collection action before the isolation run.
Accounts needing collection follow-up before the isolation window.
| Customer | Service | Area | Balance | Status | Action |
|---|---|---|---|---|---|
|
Ayesha Awan CUST-10428 |
50 Mbps Fiber / SRV-2214 | Johar Town - Node JT-03 | PKR 8,450 | 23 days overdue | Review |
|
Bilal Telecom Cafe CUST-10217 |
Business 80 Mbps / SRV-1988 | DHA Phase 6 - Node DHA-11 | PKR 12,450 | Isolation queued | Contact |
|
Sana Raza CUST-10084 |
30 Mbps PPPoE / SRV-1762 | Bahria Town - BT-09 | PKR 4,120 | Reminder sent | Allocate |
|
City Mart Branch 4 CUST-09471 |
Dedicated 100 Mbps / SRV-1504 | Model Town - MT-05 | PKR 18,900 | Payment promise | Track |
Recent Payments
Latest collection activity and allocation notes.
PKR 18,500 received from Horizon Residency
Bank transfer / 10:12 UTCAllocated to INV-2026-0412 and INV-2026-0419
PKR 3,850 received from Muhammad Waseem
JazzCash / 09:46 UTCWaiting one invoice match for manual allocation
PKR 12,450 received from Bilal Telecom Cafe
Cash desk / 08:54 UTCIsolation release scheduled in the next sync run
PKR 2,000 received from voucher batch BT-APR-07
Reseller wallet / 08:20 UTCApplied to hotspot batch settlement
Router & NAS Status
Live infrastructure posture for the active billing window.
Routers online
2 degraded uplinks on south ring
NAS healthy
NAS-LHR-03 latency above baseline
PPPoE sync lag
Pending RADIUS write-back under five minutes
Address-list drift
Isolation list mismatches awaiting router sync
Voucher Batch Summary
Hotspot commercial stock and activation readiness.
Ready for sale
1,420 vouchers available across three profiles
Expiring this week
Retail booth follow-up recommended
High consumption batch
78% stock consumed in 48 hours
Blocked users
Manual identity cleanup required
Isolation Queue
Tonight's suspension workflow and recovery pressure.
Queued accounts
14 accounts exceed PKR 10k outstanding
Released today
Average release lag 18 minutes after payment
Pending approvals
Commercial hold requested by reseller team
Router push failures
Two nodes need manual retry
Technician Snapshot
Daily closure performance and SLA posture for field teams.
Ali Raza
Johar Town • 14 closed today
96% within SLA
Hina Khalid
DHA • 11 closed today
91% within SLA
Usman Malik
Bahria Town • 3 blockers
2 tickets at risk
Recent Activity
Operational events across billing, support, network, and field teams.
Isolation release completed
SRV-1988 restored after payment confirmation from Bilal Telecom Cafe.
Router alert escalated
RTR-JT-03 packet loss crossed threshold and generated a technician dispatch note.
New install dispatched
Work order WO-24081 assigned to Ali Raza for Bahria Town cluster.
Collection reminder campaign sent
274 WhatsApp billing reminders delivered for accounts due within 3 days.
Quick Actions
Fast access to the core workflows used by operations and finance teams.
Add customer
Open the subscriber list and begin account onboarding.
Create invoice
Move into the invoice queue for draft and issue actions.
Record payment
Post a receipt and review allocation health.
Create work order
Dispatch a new install or repair visit.
Generate voucher
Issue a new hotspot voucher batch for field sales.